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Patient Services
Call 111 - When it is less urgent than 999
Useful Resources

Practice Charter

Zero Tolerance

Our surgery premises are a zero tolerance area - anybody who is abusive to receptionists, nurses, doctors and other staff members will be removed from the list immediately.

It is our intention and aim to provide a high standard of medical care in a friendly and professional manner. You can help us to achieve our aim by providing feedback or any suggestions - we will value is most gratefully.

Family Drug Chest

Please keep the following medications at home in case of emergency:

1. Piriton, Phenergan.
2. A simple analgesic e.g. Aspirin, Paracetamol, Calpol etc.
3. Dressing material
4. Crepe and Triangular bandage.
5. Rehidrate, Dioralyte sachets etc
6. Selection of plasters in assorted sizes.
7. Sterile dressing in assorted sizes
8. Sterile eye pads (at least 2)
9. Tweezers to remove splinters.
10. Thermometer for fever
11. Calamine lotion and antiseptic cream to treat sores, insect bites, stings and sunburn.
12. Vapour-rub for steam inhalation and to rub on the chest/nose of a child with stuffy nose/dry cough.
13. Scissors to cut dressing.
14. Indigestion remedy
15. Mild laxative

Always remember to keep these in a safe location, out of reach of any young children. This is to help you sort out an immediate problem until you are seen by the doctor or nurse.

I am a member of various medical committees representing the Medway district of doctors.

If you have any problems or complaints, the best way to sort them out is by mutual discussion with the doctor. Please do not hesitate to contact the doctor or reception to iron out any differences. If you are satisfied, either with the explanation or implementation of your suggestions towards complaints process, this will be very welcome.

It is our intention to provide you with the best service we possibly can. You can help us by being as cooperative as possible. We welcome any suggestions to improve our services.

Childhood Immunisation Timetable

Age Vaccine
Two Months 1st Diptheria, Tetanus, Whooping Cough, Polio, Hib, Pneumococcal
Three Months 2nd DTP, Polio, Hib and Men-C
Four Months 3rd DTP, Polio, Hib and 2nd Men-C, Pneumococcal
Twelves Months Hib/Men-C
Thirteen Months MMR/Pneumococcal
Pre-School DTP/Polio, MMR
Your Neighbourhood Professionals. Just a Click Away!
Your Neighbourhood Professionals. Just a Click Away!